Shipper

Overview/Position:

The Shipper is responsible for ensuring customer orders are packed and shipped out accurately and on-time.

Responsibilities:

• Plan and prioritize shipments based on customer ship dates and courier or freight pickup schedules.
• Verify order accuracy by checking products against packing slips and shipping documents.
• Prepare, package, and secure products for shipment using appropriate materials and methods (e.g., banding, wrapping, foam, boxing) based on product type, size, and destination.
• Use Kinetic to enter tracking numbers for waybills, weight and dimensions of packages, and print labels.
• Complete all required shipping documentation, including packing slips, waybills, and courier forms.
• Operate forklift to move skids, stage orders, and load trucks.
• Coordinate CVS and other scheduled pickups with drivers.
• Liaise with vendors, couriers, and trucking companies to coordinate shipments and address any shipping or scheduling concerns.
• General housekeeping of department.
• Assume other duties as assigned.

Order Picker

Overview/Position:

The Order Picker is responsible for accurately picking and verifying parts for shipment.

Responsibilities:

• Pick and verify parts against packing slips to ensure order accuracy.
• Prioritize picking tasks based on customer ship dates and courier or freight pickup schedules.
• Review order number lists to confirm any outstanding shipments.
• Use Kinetic ERP to check inventory, generate packing slips, print labels and transfer parts.
• Operate forklift to move skids and load trucks.
• General housekeeping of picking and shipping areas.
• Complete associated paperwork and documents accurately.
• Assist with shipping and other duties as assigned.

Inside Sales Representative

Overview/Position:

Responsibilities:

• Respond to daily sales inquiries via phone, email and in-person.
• Provide customer service and technical support to walk-in customers.
• Assess customer needs and recommend appropriate products or equipment.
• Use Kinetic ERP to create customer quotations, sales orders, engineer jobs, and purchase orders for sales items; review and update job completion dates and monitor orders.
• Communicate order status updates and changes to customers as required.
• Collaborate with Production, Purchasing, Engineering and other departments to ensure accurate and timely completion of orders.
• Provide technical support and follow-up to ensure customer issues are resolved.
• Maintain strong customer relationships through post-sales service and support.
• Assume other duties as required.

Valve Assembly Technician

Overview/Position:

Responsibilities:

• Assemble valves, actuators, or pneumatic/hydraulic ESD units in accordance to work orders and specifications.
• Calibrate, test, and verify performance of completed units to ensure compliance with standards.
• Install and test valve accessories, including mounting and tubing connections.
• Disassemble units, troubleshoot issues, and repair or replace components as required.
• Perform assembly preparation tasks such as cleaning and washing parts.
• Perform painting and touch-up work requiring respirator use.
• Use Kinetic ERP for job completion.
• Complete all required documentation, work orders and inspection records accurately.
• Housekeeping and general shop labour.
• Assume other duties as required.